Who Uses This Software?

Deputy serves the following industries; hospitality, retail, event, healthcare, construction, teaching, childcare, security, service and any other industries that have a need to manage their staff.

Average Ratings

278 reviews
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 5 / 5
    Value for Money

Product Details

  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Deputy
  • http://www.deputy.com
  • Founded 2009

About This Software

Deputy is the ultimate workforce manager, offering you the best technology in a web based solution. Simplifying your scheduling (rostering), timesheets, tasking, employee communication and administrative tasks. With brilliant apps and one click payroll integration we make your life easier. Let Deputy give you visibility and control over your business and workforce management.

  • Absence Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Start / Stop
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric
  • Budgeting & Forecasting
  • Calendar Management
  • Call In
  • Card Swipe
  • Class Scheduling
  • Contractor Management
  • Employee Database
  • Employee Lifecycle Management
  • Employee Scheduling
  • Employee Time Clock
  • Expense Tracking
  • FMLA Tracking
  • Facility Scheduling
  • Flextime Tracking
  • Group Scheduling
  • Hourly Employee Tracking
  • Labor Projection
  • Meeting Room Booking
  • Mobile
  • Mobile Time Tracking
  • Multi-Location
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online
  • Online Scheduling
  • Online Time Tracking
  • Overtime Calculation
  • Overtime Tracking
  • Payment Processing
  • Performance Appraisal
  • Project Time Tracking
  • Recruiting Management
  • Reservations
  • Resource Scheduling
  • Salaried Employee Tracking
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Sick Leave Tracking
  • Skills Tracking
  • Social Media
  • Time & Attendance
  • Time Tracking
  • Time per Project Reporting
  • Timesheets
  • Vacation / Leave Tracking
  • Variable Workforce
  • Workstation Tracking

Deputy Latest Reviews

Automatically translated. Show original review

Business Critical - Couldn't be without it!

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the fact that it gives both the manager and the staff the flexibility to control their shifts and it gives the employees a sense of ownership - they are almost responsible for their own time management. Not to mention all the flexibility it gives the management of building shift templates, managing leave and the especially the time sheets (now that paid breaks are a feature) it makes payroll preperation a breeze. (We haven't yet used the Xero payroll integration and the Xero payroll has not yet been rolled out in our country, but we are looking forward to it). As a busy little cafe we have also used the task management feature to cover off all of our daily / weekly food safety requirements which makes it much easier for everyone to input their duties and the simple fact is - if its easier, it gets done. Before moving to Deputy we tried a few other products but this one seemed to suit us best and one of the main reasons we moved is because we felt it offered the best value for money especially as our staff numbers change all the time. We have recently expanded our operation to second location and without Deputy the shift management could have been hectic. Having this system already in place just meant that we had one less thing to worry about. Deputy has become an integral part of our daily routine.

Cons: As mentioned earlier we are a busy little cafe so we spend most of our time on the shop floor, whilst Deputy has a fantastic mobile options and visibility, as managers it would be great if had more flexibility to "approve" more employees requests on the go like shift swaps and leave applications. Also I found that the employees with Android phones seem to have a few bugs still hiding away in their app and they also don't yet have access to the task manager on their phones. However, these are fairly small issues in the great scheme of things and based on the development rate and technical support I have received to date I have no doubt that these are already in the development pipeline. We look forward to the updates as they roll out.

Automatically translated. Show original review

Outstanding Customer Support

4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.

Pros: Worked closely with our team to add additional features required
Fast response time
Realistic time-frames
Great problem solving skills, and solutions
Helps with rostering efficiently,
Forecast of costs,
Ensures Compliance
Reporting functions
Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
New upgrade of system is more user friendly and responsive

Cons: More updates on system features/upgrades to come
More training for Support staff on system set up
Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.